Terms & Conditions

Ascendant Fitness provides bespoke coaching services that may include:

• Personalised training programming
• Nutrition coaching and guidance
• Lifestyle optimisation strategies
• Accountability and progress tracking
• Educational resources
• Ongoing support and consultation

Our role is to provide expert guidance, structure, and support.

Your role is to actively participate, communicate openly, and apply the recommendations provided. The greatest results are achieved when both parties commit fully to the process.

To maintain the quality and effectiveness of coaching, clients are expected to:

• Complete onboarding requirements honestly and accurately
• Communicate openly regarding progress and challenges
• Follow agreed coaching protocols consistently
• Submit check-ins where required
• Notify their coach of any relevant changes in health, lifestyle, or circumstances

Coaching is a collaborative process. Sustainable progress requires engagement and personal responsibility.

Ascendant Fitness operates within the scope of fitness and lifestyle coaching. We do not diagnose, treat, or manage medical conditions and our services should not be considered a substitute for medical advice, diagnosis, or treatment.

Clients are responsible for obtaining medical clearance where appropriate and for informing their coach of any medical conditions, injuries, medications, or health concerns that may affect participation.

If any exercise, nutrition, or lifestyle recommendation causes discomfort or concern, clients should cease participation and seek appropriate medical advice.

Every client arrives with a unique history, physiology, lifestyle, and set of circumstances. For this reason, specific results cannot be guaranteed.

While Ascendant Fitness is committed to delivering exceptional coaching, outcomes depend upon numerous factors including:

• Consistency
• Adherence
• Lifestyle habits
• Recovery
• Stress management
• Individual response

Our commitment is to excellence in coaching. Your results are ultimately shaped by the actions taken outside of coaching sessions.

Each coaching package includes a defined level of support. Communication may take place through:

• Coaching platforms
• Email
• Messaging applications
• Video consultations
• Scheduled review calls

Response times will vary according to your programme level and business hours. While we aim to provide timely support, Ascendant Fitness does not provide emergency, medical, or crisis services.

Discretion is a core value of Ascendant Fitness. All personal information, progress data, photographs, communications, and coaching records are handled with professionalism and confidentiality.

Information will never be shared with third parties without consent unless required by law. Many clients choose Ascendant Fitness because they value privacy, and we treat that responsibility seriously.

Coaching fees are outlined at the time of enrolment. By joining a programme, clients agree to maintain payments according to their selected package.

Failure to maintain payments may result in:

• Suspension of coaching services
• Restricted access to coaching systems
• Programme termination

All fees remain payable unless otherwise agreed in writing.

Our coaching capacity is intentionally limited to maintain service quality. Clients wishing to cancel a recurring coaching arrangement must provide written notice in accordance with the terms of their specific programme.

Unless required by applicable law, payments already made are non-refundable due to the time, planning, and resources invested in programme delivery.

Ascendant Fitness is committed to maintaining a respectful, professional environment. We reserve the right to terminate coaching relationships where there is:

• Abusive behaviour
• Harassment
• Repeated failure to engage with coaching
• Dishonest conduct
• Behaviour that compromises the wellbeing of our team or coaching environment

In such circumstances, coaching services may be withdrawn immediately.

All coaching systems, methodologies, resources, documents, training programmes, educational materials, and content remain the exclusive property of Ascendant Fitness.

Materials provided to clients are for personal use only. They may not be copied, distributed, reproduced, sold, or shared without prior written consent.

We are proud of the transformations our clients achieve. Any testimonial, review, progress image, or case study will only be published with explicit consent.

Client privacy and discretion always take precedence over marketing considerations.

Participation in fitness, nutrition, and lifestyle coaching carries inherent risks. By participating in Ascendant Fitness services, clients acknowledge and voluntarily accept these risks.

To the fullest extent permitted by law, Ascendant Fitness shall not be liable for indirect, incidental, or consequential losses arising from participation in coaching services. Nothing within this agreement excludes liability where such exclusion is prohibited by law.

This Agreement shall be governed by the laws of England and Wales. Any disputes arising from coaching services shall be subject to the exclusive jurisdiction of the courts of England and Wales.